Big engineering programs are scattered across Slack, Jira, code and meetings, making it difficult to coordinate between different teams. Serro is the infrastructure that curates all the relevant context to enable coordination between teams and agents.
Engineering leaders start each day checking several tools to find what needs them. Serro reads Slack, Jira and meetings for them, and the Ask Serro panel turns what it finds into one inbox of risks, deadlines and to-dos.
Proactive AI
Conversation design
Voice
Retention
Serro · 2026
03
Teachable AI: quality control on the manufacturing factory floor
Case study coming soon
Shelfmark's cameras inspect film, fabric and labels at up to 800 feet a minute. I designed how operators act on what the cameras catch, and how one tap from them trains the next model. At one textile site, defect waste fell 90%. Operator feedback drove 122+ model iterations, and the product helped bring in 8+ pilots.
Computer vision
Multimodal
Human-in-the-loop
Shelfmark · Computer vision quality control · 2025
04
Simplifying document workflows at a global bank
Case study coming soon
Customer onboarding at a Global 500 bank ran on documents in shared drives, and every team handled them its own way across regulatory and cross-border rules. I owned UX for the document platform and operations portal, cutting down customer onboarding and transaction processing times.
OCR
Document automation
Regulated workflows
Deloitte · Global 500 bank · 2022
Touching grass.
When I’m not designing or building, I paint, do yoga, and go looking for trails and towns I haven’t seen. This year’s favorite was Sedona, where Cathedral Rock gave me the best sunset of the year.